LG Muziq (LX570) Review

[Mobiles24]

Please post your LG Muziq (LX570) reviews and opinions in this topic.

• LG Muziq (LX570) Photos & Specification

[acidaleister]

I own a musiq. i dont know what the problem is, but nothing will download to my phone from the wap site. also, i honestly dont like it. its not worth what i paid for, and im not really liking sprint either.

[Gatortail989]

My Wife annd I own The Muziq Also but we have no problems downloading things to it from Our COM puter i have the 1gig SD MMicro chip annd wife has 2gig chip the only thing having problems are finding right format games to put on it other then that i find it to be user friendly does everthing i need it to do i did me research on a lot of phones before i picked this phone to make sure it would do what i needed it to do

THANKS Gatortail989

[EricNinja]

Less than 2 months after having my LG musiq, I woke up one morning to find the screen was pure white and the keys sound like rapid fire when pressed (5-6 beeps instantaneously and pretty sure it made long distance calls on me), making the phone an expensive paper weight. I called Virgin Mobile customer service and they told me it must be my fault and there must of been physical damage or it was left in the sun for a ridiculous amount of hours. The funny thing is I work for Future Shop in Canada selling.. phones! I told her as much and that I was never in the sun longer than 5 minutes a day let alone countless hours and that my phone never leaves my pocket. She said a technician had told her that he'd never heard of the problem I was having but they would send a repair kit in 5 days.

A week and a half goes by, no package shows up and I get a calling telling me that my phone won't be fixed as they are sure I must of damaged it so they won't even send me a box to ship it in so they can look at it.

I call them back and go through the whole scenario yet again! This time I am assured they will send me a repair box in 5 days or less. 2 weeks go by.. guess what.. NO BOX.

For the third time I call and I'm absolutely furious, the CSR tells me that they decided yet again the phone must of been physically damaged ( I will show pics, the thing is unscathed I am obsessively careful with all my electronics, comes with working for FS I guess). She assures me they will send me a box in 5 days, I tell her no, that is total *beep* and asked to speak to a manager.

"No manager is present I will put you on a list and the manager will call you back within 48 hours." That was 5 days ago now.

Virgin Mobile has given me the worst customer service I have ever received and I have told every one of their potential customers that comes in as much. If they want to screw me out of a phone, I will screw them out of 50+ customers a week until something is done about this nonsense.

In the mean time I went back to Rogers and use their service on a cheap phone. I am locked in for a 3 year contract with VM so it would cost me $10 a month to cancel, instead I'll buy a crap *beep* phone and use the service I guess. But I will let every customer I know exactly how badly Virgin treats their customers.

I'll let you know if they ever call me back.