I downloaded the app for a new web browser for my internet and it told me several times that the file was unfamiliar to the system. Then it asked accept or deny. so i kept accepting the several times. Then when i tried to access my mobile bank site it takes me to the main page of my bank site. which i realized it was not working right. so i deleted the browser and tried accessing my mobile bank through there site on my browser that came with the phone and it took me to the mobile bank. My main bank page doesn't work on my phone. only the mobile bank works on my phone. maybe others will have the same problem or have better luck.